Privacy & Security

Pbc app Privacy Policy — Your data is completely safe with us

Pbc app takes user privacy seriously. This policy explains what data we collect, how we store it, and whether it is ever shared with third parties.

Last Updated: January 2026

1 Introduction & Scope

Pbc app (pbcapp.win) places the highest priority on its users' privacy. This Privacy Policy ("Policy") describes how pbc app collects, uses, and protects your personal information.

By using our platform or creating an account, you agree to the terms of this Privacy Policy. This policy operates alongside our Terms and Conditions.

This policy applies when you visit the pbc app website, use the mobile app, register an account, play games, or use any of our services. We operate in compliance with applicable data protection laws in Bangladesh.

Our Core Commitment: pbc app never sells your personal information or discloses it to unauthorized third parties.

2 What Information We Collect

Pbc app may collect the following types of information from users:

Data Type Example Requirements
Identity Information Full name, date of birth, national ID Mandatory (KYC)
Contact Information Mobile number, email address Mandatory
Financial Information Mobile banking number, transaction history Mandatory
Device Information IP address, browser type, operating system Automatic
Usage Data Game logs, session duration, betting history Automatic
Location Data Approximate geographic location Optional

We only collect information that is genuinely necessary to provide our services. Collecting excessive or unnecessary data goes against our policy.

3 How We Collect Data

Pbc app collects information in several ways:

  • Direct Collection: Information you provide directly when registering, logging in, making a deposit, or contacting support.
  • Automatic Collection: When you use our site or app, certain information is recorded automatically through cookies and log files.
  • From Third Parties: Transaction confirmation details from payment processors (bKash, Nagad, Rocket).
  • KYC Verification: Government-issued document details are collected to verify your identity.

We never ask for or store your payment card or mobile banking password or PIN. If anyone requests this information, it is fraud — contact our support team immediately.

4 Purpose of Data Use

Pbc app uses the data it collects for the following purposes:

  1. Creating and managing your account and verifying your identity.
  2. Processing gaming services, deposits, and withdrawals.
  3. Security analysis for anti-money laundering and fraud prevention.
  4. Providing customer support and resolving your complaints.
  5. Delivering a personalized gaming experience based on your preferences.
  6. Compliance with applicable laws and regulatory requirements.
  7. Updates about promotional offers and new games (subject to your consent).
  8. Technical improvements to the platform and bug fixes.

We never use collected data beyond the purposes stated above. Your information is never sold to advertisers.

5 Cookies & Tracking

Pbc app uses cookies and similar tracking technologies on its website and app to enhance your browsing experience and ensure the platform functions correctly.

  • Essential Cookies: Required to maintain login sessions and ensure account security.
  • Functional Cookies: Remembers your language preference and settings.
  • Analytics Cookies: Helps us understand which games or pages are used most.
  • Security Cookies: Used to detect suspicious activity.

Cookie Controls: You can disable cookies through your browser settings. However, disabling essential cookies may cause some features to stop working correctly.

We do not use any third-party advertising tracking cookies that could send your personal gaming data outside our platform.

6 Sharing Data with Third Parties

Pbc app never sells your data. However, information may be shared in the following limited circumstances:

  • Payment Processors: bKash, Nagad and Rocket — for payment processing only.
  • Game Providers: Technology partners involved in operating Live Casino and slots games.
  • Legal Obligations: To comply with court orders, government directives, or applicable law.
  • Fraud Prevention: Sharing suspicious activity with financial security authorities.

Third parties we share data with are contractually required to uphold the same privacy standards. We enforce these protections through formal agreements.

Your data is never shared with any third party for marketing or advertising purposes — this is our unwavering commitment.

7 Data Storage & Protection

Pbc app uses industry-standard security measures to keep your data safe:

  • All data transfers are secured with 256-bit SSL encryption.
  • Data stored on our servers is encrypted using AES encryption.
  • Only authorized personnel can access your data.
  • Regular security audits and vulnerability assessments are conducted.
  • Data backups are stored on secure, separate servers.
  • Two-factor authentication (2FA) is used to secure your account.

Data Retention Period: Even after an account is closed, certain information may be retained for up to 5 years to meet legal obligations, after which it is securely deleted.

In the Event of a Data Breach: In the event of a security breach, pbc app will notify affected users within 72 hours and take the necessary steps to address it.

8 Your Rights

As a pbc app user, you have several important rights regarding your own data:

Right to Access

You can find out what information we hold about you and request a copy at any time.

Right to Rectification

You may request corrections if any of your information is inaccurate.

Right to Erasure

You may request the deletion of your personal data in certain situations.

Right to Restrict Processing

You have the right to object to the processing of your data in certain circumstances.

Right to Data Portability

You have the right to export your data in a standard format for use elsewhere.

Right to Opt Out of Marketing

You can unsubscribe from promotional emails or messages at any time.

To exercise any of these rights, contact our support team. We will respond within 30 days.

9 Minor's Privacy

Pbc app is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

Age is verified at registration and confirmed through identity documents during the KYC process. Any account found to belong to a minor will be immediately closed and all associated data deleted.

If you become aware that a minor is using our platform, please notify us at [email protected].

10 Policy Changes

Pbc app may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. For significant changes, you will be notified via email or in-app notification.

Continued use of the platform after any update constitutes acceptance of the revised policy. We recommend checking this page periodically.

11 Contact

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:

  • Email: [email protected]
  • Live Chat: Use the chat button at the bottom right of the site.
  • Response Time: Typically within 24-48 hours.

Our dedicated privacy team is always ready to help with any important data protection concerns.

Why Your Data Is Safe with pbc app Fully Secure

Our multi-layered security system keeps every piece of your data protected

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SSL Encryption

All your data is transmitted via 256-bit SSL encryption, making it unreadable to hackers or third parties.

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Two-Step Verification

Two-factor authentication on your account login protects against unauthorized access.

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No Sale of Data

Pbc app never sells your personal information to advertisers or any third party. This is a core principle we stand by.

🔍
Regular Security Audits

Third-party experts regularly audit our systems to identify and address vulnerabilities before they become issues.

⚙️
Minimal Data Collection

We only collect what is truly needed. Gathering unnecessary data is not something we do.

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Transparent Policy

Our Privacy Policy is written in plain language. You always know where your data goes and how it is used.

Your Privacy Is Protected — Join pbc app Today

Play in a safe and trusted environment. Your data is fully protected with us.

18+  For adults only. Please gamble responsibly.

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