Pbc app Terms and Conditions — Please read before using the platform

1 General Terms & Conditions

Pbc app (hereinafter referred to as the "Platform") is an online gaming service provider. These Terms and Conditions ("Terms") constitute a binding agreement between you and pbc app. Although these Terms are also provided in Bengali, the English version shall prevail in any legal interpretation.

By using our service, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree with these Terms, please do not use pbc app.

Pbc app reserves the right to update these Terms and Conditions at any time without prior notice. Continued use of the Platform after any such changes will be deemed acceptance of the revised Terms.

2 Account Register

To use pbc app, you must create a personal account. You are required to provide accurate and complete information at the time of registration. Providing false or incomplete information may result in account termination.

Each individual may register only one account. If multiple accounts are found belonging to the same person, all accounts will be suspended or permanently closed and any deposited funds may be forfeited.

• The mobile number and email address provided at registration must be active and belong to you personally.
• Keep your password secure and do not share it with anyone.
• If you notice any unauthorised access to your account or any suspicious activity, please contact our support team immediately.
• You are solely responsible for all activity carried out on your account.
• Operating an account on behalf of another person is strictly prohibited.

As part of KYC (Know Your Customer) verification, pbc app may request identity documents or other supporting documentation at any time. Failure to provide the required documents within the specified timeframe may result in account restrictions.

3 Age Requirement & Eligibility

Pbc app is strictly for individuals aged 18 and above. Minors are not permitted to use this Platform. You must confirm that you are 18 or older at the time of registration.

Furthermore, pbc app may not be used from any country or region where online gaming is prohibited by law. It is the user's sole responsibility to comply with the laws of their own country.

4 Deposits & Withdrawals

Pbc app currently supports deposits and withdrawals via bKash, Nagad, and Rocket. All payment transactions are secured with SSL encryption.

• Minimum deposit amount: BDT 300
• Minimum withdrawal amount: BDT 500
• Withdrawals are typically processed within 15–30 minutes.
• Deposited funds may only be used for gaming purposes.
• KYC verification must be completed on your account before withdrawals can be made.
• Third-party payments are not accepted; the name on the payment source must match the name on the account.

Pbc app reserves the right to place withdrawals on hold and conduct additional verification in the case of suspicious transactions. If money laundering or fraud is suspected, the relevant authorities will be notified.

5 Bonuses & Promotions

Pbc app offers welcome bonuses, reload bonuses, cashback, free spins, and other promotional offers from time to time. Each bonus carries its own terms and conditions, which must be read before acceptance.

• A wagering requirement must be met before withdrawing bonus funds (typically 15–30x the deposit plus bonus amount).
• Each bonus offer is applicable once per person, household, device, or IP address.
• Withdrawals cannot be made directly from a bonus balance.
• If evidence of bonus abuse is found, the account may be terminated.
• Pbc app reserves the right to suspend or modify any promotion without prior notice.

6 Gaming Rules

All games on pbc app are operated in accordance with international fair play standards. Every game outcome is determined using RNG (Random Number Generator) technology, ensuring complete impartiality.

• The use of bots, scripts, or any automated software is strictly prohibited.
• Any attempt to cheat or defraud in a game will result in permanent account closure.
• Colluding with other players to manipulate games is strictly prohibited.
• If a technical error causes an abnormal game result, pbc app reserves the right to void that round.
• In Live Casino games, the dealer's decision is final.

For Sports Betting, bets cannot be changed or cancelled once a match has started. Special rules apply to in-play betting.

7 Responsible Gaming

Pbc app believes gaming should be a source of fun, not addiction. We encourage all players to game responsibly. If you feel that gaming is affecting your daily life, please take a break immediately.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion: You can temporarily suspend your own account for a specified period.
• Cooling-Off: Take a break ranging from 24 hours up to 30 days.
• Reality Check: You will be reminded at set intervals of how long you have been playing.

For more details, visit our Responsible Gaming View page.

8 Account Suspension & Closure

Pbc app may suspend or permanently close your account for any of the following reasons:

• Registering with false or inaccurate information.
• Operating multiple accounts.
• Attempting to abuse bonuses or engage in fraudulent activity.
• Using bots or automated software.
• Colluding with other players.
• For legal reasons or by order of a regulatory authority.

Before closing an account, pbc app will carry out a review and contact you if necessary. Any decision regarding the refund of a legitimate balance will be made only after the investigation is complete.

9 Privacy & Data Protection

Pbc app takes your personal data extremely seriously. We never sell your information to third parties. For full details on how we collect and use your data, please see our Privacy Policymentioned in.

• Your information is stored on servers protected by SSL encryption.
• Payment details are never shared with any third party.
• You can unsubscribe from marketing communications at any time.

10 Dispute Resolution

For any dispute or complaint, please contact our customer support team in the first instance. We aim to provide a resolution within 48 hours.

If an issue is not resolved through support, it will be escalated to our compliance team. Should third-party mediation be required, pbc app will cooperate accordingly.

11 Changes to Terms

Pbc app reserves the right to amend these Terms and Conditions, in whole or in part, at any time. Significant changes will be notified on the website. Continued use of the Platform following any changes constitutes your acceptance of the updated Terms.

We therefore recommend visiting this page regularly. The "Last Updated" date is always displayed at the top of the page.

12 Contact

If you have any questions or comments regarding these Terms and Conditions, please contact our support team. Our team is available 24/7, seven days a week, ready to assist you.

• Live Chat: Click the chat button at the bottom right of the site.
• Email: [email protected]
• Response time: typically within 2–4 hours.