Safe gaming commitment

On pbc app Responsible Gaming — Stay in the game, stay in control

Gaming should be a source of entertainment — not stress. pbc app believes every user can play responsibly, and we're here to support you every step of the way.

18+ Age Limit
24/7 Support
5+ Safety Tools
100% Free Support
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Important warning

Online gaming can be addictive. If you feel that gaming is negatively affecting your daily life, relationships, or finances, please seek help now. pbc app's responsible gaming team is always ready to support you.

What responsible gaming is and why it matters Why does this matter?

Responsible gaming means enjoying gaming as entertainment without letting it take over your life. On pbc app, the core principle is simple — you decide how much you play, how much you spend, and when to take a break.

Online gaming is enjoyed by many people across Bangladesh. But problems arise when playing is no longer just for fun — when it becomes about chasing losses or feeling the need to win money. That mindset is what leads to addiction.

Pbc app does more than offer games — we're committed to keeping every player healthy and in control. Our platform provides multiple safety tools, expert support, and clear guidelines to help you stay on top of your gaming at all times.

Keep in mind: Losses are a normal part of gaming. Chasing losses with bigger bets goes against responsible play. Always stay within your set budget.

Ask yourself

These questions are for responsible gaming self-assessment

Am I playing within a set budget?

Yes No

Do I take a break when I lose?

Yes No

Is gaming affecting my work or family life?

Yes No

Am I playing for fun, not as a source of income?

Yes No

Can I stop playing at any time?

Yes No

If most of your answers are "No," please contact our support team. Asking for help is a sign of strength.

Pbc app's Responsible Gaming Safety Tools

Our platform offers several effective tools to help you stay in control

Deposit limit

You can set daily, weekly, or monthly deposit limits. Limits take effect immediately once set, and increasing a limit requires a 7-day waiting period.

Session Time Limit

Decide how long you'll play before you start. Once the time is up, pbc app will notify you automatically. This is an effective way to avoid long, uninterrupted gaming sessions.

Cooling-off period

Take a temporary break from gaming for anywhere between 24 hours and 30 days. During this time, no bets can be placed on your account, but your balance remains safe.

Self-Exclusion

If you feel you need a longer break, you can self-exclude for anywhere between 6 months and 5 years. During this period, your account will be completely deactivated.

Loss Limit

Set a maximum loss amount for a given period in advance. Once you reach the limit, your account will automatically be locked for that session.

24/7 Support

Our expert support team is always available for any responsible gaming questions or concerns. Reach us via live chat or email.

Your Gaming limit How to set it up

Setting limits on pbc app is simple. Go to Account Settings, click on "Responsible Gaming," and set your preferred limits. Reductions take effect immediately, but increasing a limit requires a mandatory waiting period.

Using limits for responsible gaming is a smart move. It protects you from overspending and keeps gaming enjoyable at all times.

  • It's best to spend no more than 5% of your monthly budget on gaming.
  • Limit your gaming to 1–2 hours per day.
  • If you hit a big loss, call it a day.
  • Take at least one day off from gaming each week.
  • Once you've set your limits, let your family know — accountability helps.
Limit Dashboard — Example
Daily deposit BDT 500 / BDT 1000
Weekly Loss Limit BDT 1200 / BDT 3000
Today's session time 45 min / 120 min
Monthly Budget BDT 3500 / BDT 8000

This is a sample dashboard. You set your actual limits yourself through your pbc app account settings.

Problematic Gaming Warning Signs Recognize

If you notice these signs in yourself or someone close to you, seek help immediately

1

Feeling an overwhelming urge to place bigger bets just to recover what you've lost.

2

Repeatedly trying and failing to cut back or stop gaming.

3

Hiding your gaming habits from family or friends, or lying about them.

4

Neglecting daily responsibilities, work, or studies because of gaming.

5

Feeling restless, irritable, or anxious when not gaming.

6

Borrowing money or spending household funds on gaming.

7

Feeling the urge to place larger bets mid-session (increased tolerance).

8

Sleep problems, loss of appetite, or physical health issues caused by gaming.

9

Frequently feeling like life has no enjoyment without gaming.

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Don't Wait to Get Help

If you or someone close to you shows three or more of the signs above, please contact our support team today. Email: [email protected] — our expert team is here to help, no questions asked.

Safe gaming's 10 Golden Tips

Follow these simple habits for responsible gaming on pbc app:

  • Set a spending limit before you start playing and stick to it.
  • Always think of gaming as entertainment, never as a way to earn money.
  • Avoid gaming when you're drinking or feeling stressed.
  • Take regular breaks — at least 10 minutes every hour.
  • Keep up other hobbies and leisure activities outside of gaming.
  • Be honest with your family about your gaming habits.
  • Don't make the mistake of playing more to try to recover after a loss.
  • Track your gaming expenses every month.
  • Never gamble with borrowed money or your savings.
  • Don't hesitate to use the self-exclusion feature if you need it.

Underage users Safety

Pbc app is strictly for users aged 18 and above. Age verification and KYC are mandatory at registration. We take every measure to prevent underage access.

If children or teenagers are in your household, use parental control software on your device. Never share your pbc app account password with minors.

Age Verification

Age is verified at registration using a national ID or passport.

Account security

Always use a strong password and enable 2-step verification.

Child Protection

Set up parental controls on your device to prevent children from gaining access.

Report

If you suspect an underage user, let us know — immediate action will be taken.

Responsible Gaming FAQs

No, responsible gaming is for everyone. It's a healthy habit that helps any player keep their gaming experience enjoyable. Staying aware before a problem develops is always the best approach.

Yes, your account balance remains fully secure during the self-exclusion period. Only gaming activity is suspended. Once the self-exclusion period ends, you can use your account as normal.

Lowering your limit takes effect immediately. However, increasing your limit requires a mandatory 7-day waiting period. This is intentional — it's designed to prevent impulsive decisions to raise your limits.

If you think someone in your family is showing signs of problematic gaming, reach out to our support team. We'll help you figure out the right steps to take. Note that account closure requests can generally only be submitted by the account holder.

Beyond pbc app's support team, you can also reach out to mental health professionals and counselors in Bangladesh. Email us at [email protected] — we'll point you to the right resources and guidance.

A cooling-off period is a short-term break (24 hours to 30 days) that you can cancel yourself. Self-exclusion is a long-term commitment (6 months to 5 years) that cannot be reversed before the set period ends. For serious concerns, self-exclusion is the right choice.

Play responsibly and enjoy the experience

Join pbc app and enjoy your favorite games in a safe gaming environment. We're always here for you.

18+ Play responsibly. Gambling can be addictive.

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